Patient Advocate Intern

Orlando, FL

Internship

Entry Level

The Mesothelioma Center at Asbestos.com (https://www.asbestos.com), is the industry leader for patient advocacy, searching for a Patient Advocate Intern to work closely with experienced patient advocates to develop strong communication, research, and problem-solving skills while maintaining a compassionate and professional approach to patient support.

Key Responsibilities

Support experienced Patient Advocates in guiding patients to appropriate resources, including medical, financial, and legal assistance.
Make outbound calls and enter detailed notes in Salesforce to maintain accurate records.
Learn to document patient interactions accurately in internal systems while maintaining confidentiality.
Develop knowledge of industry regulations, patient rights, and available support programs.
Participate in ongoing training sessions to build expertise in patient advocacy.
Assist with outreach marketing and PR efforts, including managing LinkedIn profiles.
Support the management team with routine operational tasks such as follow-up emails, spreadsheet management, and lead validation as directed.
Participate in special projects or process improvement assignments as needed.
Meet or exceed daily call attempt and response rate goals.
Seek out new ways to improve lead follow-up.

Qualifications & Experience

Currently enrolled in or recently graduated from a degree program related to healthcare, administration, business, or similar fields.
Strong attention to detail, positive attitude, and willingness to learn.
Proficiency with Microsoft Office and willingness to learn technology platforms such as Salesforce.
Excellent communication skills and a proactive, solution-oriented mindset.
Agility and adaptability in a fast-paced environment.
Professional and adept, with the ability to embrace technology and automation.
Ability to problem-solve, prioritize, and analyze tasks.
Adept at taking direction and applying it with accuracy and innovation.
Culture champion
- An individual who exemplifies our core values and cultural values, like honesty, trust, having a good work ethic and pursuit of continuous self-improvement. These are demonstrated through expertise professionalism, autonomy and mentorship when approaching the responsibilities assigned below and in interactions with others.
- A patient and strategic thinker with the keen ability to prioritize and focus.

Internship Benefits

Work within a mission-driven, collaborative, supportive team focused on making a positive social impact.
Enjoy a collaborative and supportive work environment.
The internship is part-time, no more than 29 hours per week, runs for 4 months and pays $14.00 per hour.
Flexible to accommodate academic or personal obligations.
Remote or hybrid arrangements available as needed.
Ideal for students, recent graduates, or someone making a career change that is interested in hands-on healthcare experience.
Opportunity to gain healthcare industry experience in patient advocacy.
Direct mentorship and professional development in operations, marketing, and technology platforms.

If you are passionate about patient advocacy and want to make a difference in the lives of those affected by asbestos-related diseases, we encourage you to apply!

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The Mesothelioma Center at Asbestos.com embraces a hybrid flexible workplace environment which consists of work-from-home opportunities, with 3 recommended in-office days (T, W, TH) to maximize team collaboration and 2 WFH days (M, F).

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